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Doug Wells
Deloitte Consulting

Mr. Wells is a Senior Manager within the Enterprise Application Integration (EAI) service line of Deloitte Consulting. He has been with the firm since August of 1988, having spent the past eight years specializing in IT transformation (combining process reengineering and ERP integration) at various clients throughout the U.S. Recent responsibilities have been management of large-scale SAP implementations for such clients as General Motors, TRW Automotive, Hillís Pet Nutrition (subsidiary of Colgate-Palmolive), American Cyanamid (purchased by American Home Products), FoxMeyer Corporation, DEKALB Genetics, and Haarman & Reimer. Mr. Wells SAP focus began in the financial sector, acting as team lead on several SAP engagements in the areas of Accounts Receivable, Accounts Payable, General Ledger, and Budget/Forecasting.

Previous experience included operational improvement studies in the Financial Services sector in the Accounting, Purchasing, Credit Management, Cash Flow, and Product Profitability functions. He also developed expertise in the design and implementation of various financial systems; cost management, profitability analysis, fixed assets, and financial reporting. Mr. Wells holds a BBA in Accounting from Ohio University.

CLIENTS SERVED

General Motors BlueCross & BlueShield Hill's Pet (Colgate)
TRW AAA Michigan Bank Western

Charter One

Andrew Corporation Citizen's Federal
Menasha Paper American Cyanamid DEKALB Genetics
Haarman & Reimer FoxMeyer Corporation Figgie International
Malincrkodt Chemical Proctor, Homer, Warren TRW - Milliwave
Sooner Federal Savings American Power

PROFESSIONAL EXPERIENCE

eXpress Delivery Practice Leadership
December 1999 to June 2000

  • Led new business lead generation.
  • Oversaw proposal development and delivery efforts, and closed sales.
  • Provided ongoing project oversight and risk management services.

General Motors Powertrain - Pontiac, MI
April 1999 to November 1999

  • Led the ERP Proof-Concept evaluation effort at this $28 billion Tier One Automotive supplier.
  • Developed Business Case, utilizing the Value Print tool, to provide implementation justification. The results showing a Net Present Value approaching $500 million.
  • Conducted workshops with executives and subject matter experts to identify To-Be business processes and targeted best practices.
  • Planned and executed a comprehensive pilot room conference demonstration of the ERP solution to meet current and future requirements of the organization.
  • Prepared a complete implementation strategy and plan for the ERP implementation.

Regional Practice Leadership (in addition to project responsibilities)
September 1996 to June 2000

  • Participated as member of the Midwest region senior management team in monthly policy and strategy meetings.
  • Participated and led various business development efforts (both new business and add-on business)
  • Led recruiting and career development of staff.

TRW MilliWave - Electronics - Sacramento, CA
September 1998 to March 1999

  • Led the sales effort, evaluation and selection of the ERP package and subsequently the rapid SAP implementation for a subsidiary of TRW Space and Defense.
  • Utilized the TRW Automotive Electronics SAP installation as the foundation for this implementation.
  • Coordinated efforts with the TRW Automotive Electronics division and the Shared Services group in Cleveland in order to ensure objectives were met and risk managed appropriately.
  • Elapsed time from implementation kick-off go-live was first six months (this included all core SAP functionality).
  • Team consisted of 4 consultants and 6 client personnel.

TRW Automotive Electronics (N.A.) - Farmington Hills, MI
March 1997 to August 1998

  • Key participant in the sale of this engagement.
  • Led the SAP implementation for the initial U.S. business unit of TRW.
  • Identified business process improvements and designed the future state of the IT infrastructure to support the target business processes.
  • Led team through Scoping & Planning, Redesign, Configuration, Testing, and Delivery phases at this Tier One Automotive Supplier.
  • Coordinated efforts with corporate initiatives and with other business units in order to meet all objectives.
  • Elapsed time from initiation to first site rollout (with all core SAP functionality) was under 14 months.
  • Team consisted of 16 consultants and 18 client personnel.
  • Supported several sales opportunities during this engagement.

Account Management and Business Development
January 1997 to Feb 1997

  • Ongoing account management of Hillís Pet Nutrition and Corn Products accounts.
  • Business development efforts at various Midwest clients evaluating and/or implementing SAP as their enterprise solution.

Menasha Paper - Neehah, WI
October 1996 to December 1996

  • Led the Management Accounting team during the final stages of testing and cutover to their new live system.
  • Coordinated the efforts to resolve last minute issues, training of end-users, and obtaining proper resources to ensure a timely and successful implementation.

DEKALB Genetics - Dekalb, IL
July 1996 to September 1996

  • Led the sales effort at this $400 million organization.
  • Planned and led the SAP planning and scoping efforts for a team consisted of 6 D&T/ICS consultants and 12 client personnel.
  • Planned and conducted various workshops and planning exercises to determine the most effective manner to improve the business processes, achieve strategic goals, utilize the available project resources, manage progress and issues, identify and manage risk, conduct training, and to roll-out the SAP implementations.

Consulting Director (in addition to project responsibilities)
Fiscal Year 1996

  • Account Manager for quality assurance and overall project oversight at Hillís Pet Nutrition, Inc.
  • Assumed project management responsibilities at two troubled accounts. Modified project approach, resulting in project delivered to clientsí satisfaction.
  • Managed employee recruiting, retention, and professional staff development initiatives.
  • Led quality assurance at multiple ERP accounts.
  • Provided support to various clients in the evaluation of SAP's software.

Hill's Pet Nutrition, Inc. (Colgate) - Topeka, KS
February 1995 to December 1995

  • Participated in selling process for this client.
  • Enterprise-wide implementation of SAPís applications to replace all existing legacy systems to provide the organization with increased competitive advantage and cost savings
  • Project Director for SAP implementation of FI, CO, SD, MM, and PP at this $950 million subsidiary of Colgate-Palmolive.
  • Managed team of 12 consultants and 48 client personnel responsible for project planning, methodology definition, process modeling, business process redesign, and prototyping efforts.

Manager's Advisory Council
Fiscal Year 1995

  • Selected to serve on 10-member Management Advisory Committee, working directly with the Deloitte CEO.
  • Developed a Culture Print of the firmís Consulting Group with recommendations to improve upon our success.
  • Contributed to the development of a stronger, more broadly accepted corporate vision.

American Cyanamid - Wayne, NJ
January 1994 to January 1995

  • Developed proposal and participated in sale of services.
  • Implementation of SAP applications to introduce consistency and efficiency within the systems environment. Major improvement in the business processes within the organization through tighter integration and increased functionality.
  • Project Manager for SAP implementation of SD, FI, MM and interfaces to legacy systems at a $1.4 billion manufacturer in the chemical process industry.
  • Managed 10 consultants and 18 client personnel through planning and scoping, process modeling, prototyping, and interface and conversion design.

FoxMeyer Corporation - Dallas, TX
August 1993 to November 1993

  • Rapid prototype evaluation of SAP's R/3 applications to meet the client's requirements in the areas of Finance, Order Management, and Materials Management.
  • Financial Team Lead for SAP proof-of-concept prototype at a $5.5 billion distributor of pharmaceuticals.
  • Managed team of three consultants and 8 client personnel in the protoyping and evaluation efforts of the SAP software modules of FI-AR, FI-AP, FI-GL and limited CO functionality.

Andrew Corporation - Oak Park, IL
June and July 1993

  • SAP R/3 planning and scoping project for an international manufacturer of communications equipment.
  • Participated as an FI/CO consultant in the development of the business case justification, approach, scope and strategy to implement all of SAPís modules in an international implementation.

Creations Aromatiques, Inc.(Haarman & Reimer) - New York, NY
October 1992 to May 1993

  • Project Manager of this SAP R/2 implementation of RF and RK-S at this division of Haarman & Reimer.
  • Managed 3 consultants and 7 client personnel. Responsible for overall management, communication with parent company, implementation strategy and success.
  • Responsible for portions of SAP configuration, testing and training.

Figgie International (Lin-Act Carter) - Rockford, IL
May 1992 to September 1992

  • Designed and implemented a shop floor reporting package to handle all manufacturing and assembly at this client.
  • Performed all configuration of the software, delivered training, and led conversion efforts.

AAA Michigan - Dearborn, MI
November 1991 to April 1992

  • Evaluated the financial reporting of this regional insurer.
  • Developed and implemented a Cost Management System to more accurately allocate costs to appropriate cost centers, products and projects.
  • Cost Management System allows senior management to more make more informed strategic decisions.

American Power & Equipment - Harrison, OH
July 1991 to October 1991

  • Developed a Product Profitability Model for this regional manufacturer.
  • Model allowed client to refocus marketing efforts on profitable.products, and to address cost concerns on unprofitable products.
  • Completed operational improvement study for the Procurement, Cash Flow/Accounts Receivable, and Warehousing functions.

Charter One - Cleveland, OH
January 1991 to June 1991

  • Performed operational improvement study for the Underwriting and Finance areas at this large financial institution.
  • Reduced loan-underwriting time by 40% and financial reporting staff by 10%
  • Developed a Product Profitability Analysis model to allow more accurate reporting of profit/loss by product lines.

Malinckrodt Chemical - St, Louis, MO
September 1990 to December 1990

  • Implemented an Asset Management package for this international manufacturer.
  • Participated as team member in the General Ledger software implementation.

BlueCross & BlueShield of Michigan - Detroit, MI
June 1990 to August 1990

  • Evaluated the Customer Care Call Center processes for potential improvements.
  • Documented opportunities for improvement, along with estimated costs and benefits to implementation.
  • Client utilized these recommendations and plans to increase productivity by over 15% (as reported by client).

Bank Western - Denver, CO
February 1990 to May 1990

  • Implemented a fixed assets package at this regional bank.
  • Assisted the General Ledger and ATM teams as required.

Proctor, Homer, Warren - Troy, MI
October 1989 to January 1990

  • Analyzed operations and accounting processes at this managing insurance agency.
  • Provided recommendations and implementation plans to reduce cycle times, costs and increase revenue.

Sooner Federal Savings & Loan - Tulsa, OK
February 1989 to September 1989

  • Implemented the Asset Management package for this financial institution.
  • Part of a large team implementing a ëbest-of-breedí systems solution to position them for expanded growth.

Citizen's Federal Savings & Loan - Dayton, OH
August 1988 to January 1989

  • Handled all project and financial reporting aspects during this software implementation.
  • Assisted process teams in various areas during implementation.

 

 
 

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