As our businesses seek to improve their combined ratios, a multitude of ideas can be offered as possible solutions. Though we may not be able to control the amount of money we must pay in claims each year, we definitely have the ability to affect our expenses by doing business faster, smarter, and cheaper. These potential improvements to our business and technology processes already exist in the minds of our employees, but for a myriad of reasons these ideas may never be put into practice.

The challenge is to provide an environment that can enable our people to offer their ideas, plug them into the processes, and then implement them. Process Solutions provides this improvement environment through business, technical, and specialized consulting services and workshop facilitation. Using rapid, workshop-styled techniques, as well as person-to-person mentoring, Process Solutions can assist business units in improving their combined ratios by reducing expenses and increasing revenue.

Services

• Business and Technology Process Improvement
• Determine current processes, roles, responsibilities, and pain points
• Facilitate sessions to help staff determine optimum solutions
• Establish game plan for implementing the solutions
• Establish continuous process improvement environment
• Specialized Process Improvement
• Project-level assessments focused on technology processes
• Software Engineering Instituteís Software Capability Maturity Model (SEI SW CMM) organization-wide assessments and process improvement assistance
• Project management mentoring, coaching, and training
• Assistance with tailoring and implementing the Rational Unified Process (RUP) within a project

Value proposition

• Decreased time to market through streamlined systems development processes
• Decreased number of errors going into production
• Decreased rework (which allows IT professionals more time to create more automated capabilities for the business)
• Increased efficiencies and communication between business and IT